Refund policy
Return & Refund Policy
We want you to be completely satisfied with your purchase. If you're not, we're here to help.
Returns
We accept returns within 14 days of delivery. To be eligible for a return, your item must:
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Be unworn, unwashed, and in its original condition.
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Have all original tags attached.
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Be free of stains, odors, pet hair, or any signs of wear.
Items that do not meet these requirements may be refused.
Non-Returnable Items
The following items cannot be returned:
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Damaged clothing (unless the damage occurred before delivery)
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Worn, washed, or altered clothing
Exchanges
If you need a different size, we're happy to exchange your item (subject to availability). If your requested size is unavailable, we'll issue store credit or a refund once the original item has been received and approved.
Refunds
Once we receive and inspect your return, we'll notify you of the approval status.
If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.
Original shipping charges are non-refundable.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery. Include your order number and clear photos of the issue so we can resolve it as quickly as possible.
Return Shipping
Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.
We recommend using a trackable shipping service, as we cannot guarantee receipt of returned packages.
Contact Us
If you have any questions regarding returns or refunds, please contact us through our Contact page or email our support team with your order number and details.